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Enter a tracking number, and get tracking results.

Hi! If you are trying to track your parcel but this page is showing that it does not exist, please do not panic!

Usually it will take a few days after a tracking number is assigned to us (which we then send out to you), and before the courier company updates it in their system.

Come back in a few days and you will be able to see where it is!

If after 5 working days and it is still not appearing, please email me at [email protected] and I will get one of my customer service staff to look into it personally!

Check out other Shipping FAQ in our Help Centre in the Main Menu.